Technical Support

All products include free technical support.  Please contact us by email.

Electronic mail

support@21stCenturyGames.com

Click here for frequently asked questions

Please e-mail all technical problems to   support@21stCenturyGames.com
Sales  sales@21stCenturyGames.com 425-823-9617, 7am-4pm Monday - Friday Pacific Standard Time.
For purchase problems from  http://www.21stCenturyGames.com ,  http://www.21stCenturyOffice.com    (example downloading purchased software or billing information)  or e-mail custservice@digitalriver.com or call 1-800-656-5426, 24 hours -7 days a week.

Please provide the following information in your problem description:

• Product Name
• Product Version
• Can you reproduce the problem or did you just see it once?
• The steps needed to reproduce the problem you experienced
• What you expected to happen and what actually happened
• The exact text of any error message you received

In addition, please provide the information below for your computer.  Also describe any recent hardware or software configuration changes that may be relevant to the problem.